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British Airways ruling: 75,000 passengers affected and 100 M € in losses

The British Airways crisis, as a result of the overload of its electrical system that caused the fall of all its systems, finally affected about 75,000 passengers who could not travel last Saturday and Sunday, according to information from the British airline. The computer bug crippled all internal communications, such as telephone service, billing and baggage handling, at 170 airports in 70 countries. The chaos generated has prevented thousands of suitcases and pieces of luggage from being returned to their owners. The economic impact is estimated at about 100 million euros. In Spain, there were 62 incidents involving Spanish and British airports, with 9,300 passengers affected, according to data portal Gate28.

"Our computer systems are now up and running and we are going to run a full program at Heathrow and Gatwick," BA said, although he admitted that it will take "a while" to get all the bags back to the affected customers. "We are making progress in bringing suitcases to customers around the world who were affected by the great crash of Saturday's computer system," BA said. "Although we have already flown some suitcases to the correct airports, there is still work to be done and we know that there are still a significant number of customers who still have to receive their luggage," the airline added.

The shares fall:

Meanwhile, shares of British Airways (BA)'s International Consolidated Airlines Group (IAG) were down almost 3% on the London Stock Exchange after all the chaos generated, to 596p (685 cents) , But declines in the group also pushed down other companies in the sector, such as easyJet, which lost 1.30% to 1.368 pence (1.5 euros).


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